Logistics Information

We specialize in the sale and service of chopsticks. Due to continuous operating losses, we are now initiating a clearance sale, with all items sold below cost.

Shipping and Logistics Process (US Warehouse)

To ensure fast delivery of clearance orders, we use a local US warehouse shipping model. The specific process is as follows:

📦 Shipping Location
Unified shipping from a local US warehouse
Nearby sorting and packaging improves delivery efficiency.

⚡ Order Processing Time
Orders are processed on the same day they are placed
Including order confirmation, packaging, and outbound preparation.

🚚 Shipping Time
Estimated delivery time: 2 days (major areas within the US)
Delivered by local logistics service providers
Actual time may vary slightly depending on the region.

🔄 Return Policy
Returns are supported within 30 days. Returns can be requested within 30 days of receipt. Returned items must be in basically intact condition.

💰 Refund Policy
After return approval,
Refunds will be credited to the original payment method within 3 days. The refund process is transparent with no hidden fees.

Important Note

Due to continuous operating losses, our store has initiated a loss-leader clearance sale. All orders are one-time transactions and will not affect normal logistics and after-sales service. We will do our best to ensure fast shipping and service quality, allowing users to obtain practical tableware products at the lowest price.